Privacy and Protection of Personal Data
The company takes your privacy seriously and does not compromise on taking stringent measures in protecting your information, including user, payment, and order data. We do not share your information with any third-party systems.
The details you give us are essential for the processing and delivery of your orders, for billing, and for the establishment of warranty contracts; therefore, failure to provide these details will result in the cancellation of your order. By registering on the site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present General Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you. You can at any time make a request to the company to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
This privacy policy is meant to help the users understand what information we collect, why we collect it, what information we disclose and how the users can update, manage, export, and delete their information. It shall be read with the terms and conditions/terms of service available on our website name privacy policy (Terms) and in compliance with the following:
Digital Personal Data Protection Act, 2023; The Information Technology Act, 2000 and rules thereunder; The Information Technology (Reasonable Security Practices and Procedures and Personal Information) Rules, 2011 (the IT Rules); and The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Intellectual Property, Disclaimer & Liability
INTELLECTUAL PROPERTY OWNERSHIP
All the content on the company website (illustrations, texts, names, brand names, images, and videos) is the property of the company. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by the company. All information, content, and files are protected by law concerning intellectual property ownership and copyright. The company cannot give you the right to copy, display, or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the intellectual property laws governing India.
Company will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
WAIVER AND SEVERABILITY
Any failure of the company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and the company regarding your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
DISCLAIMER
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes.
We further expressly disclaim any warranties or representations (express or implied) other than those expressly provided, in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services, and related graphics are provided as is, without warranty of any kind.
INDEMNITY AND RELEASE
You shall indemnify and hold harmless the Company, its subsidiaries, and its affiliates and their respective officers, directors, agents, and employees from any claim or demand or actions, including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations, or the rights of a third party.
You hereby expressly release the Company and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any of the actions/inactions of any third-party contractors and specifically waive any claims or demands that you may have in this behalf under any statute, contract, or otherwise.
DISCLAIMER OF WARRANTIES
YOUR USE OF THIS WEBSITE AND/OR PRODUCTS IS AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY MAKES NO WARRANTY:
1. THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
2. THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.
3. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
4. AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.
5. REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.
LIMITATION OF LIABILITY
THE COMPANY’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT, IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.
THE COMPANY WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.
LOSSES
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
UNFORESEEN EVENTS
In the event any situation or event occurs not covered under these terms and conditions, you can write to us at support@3csandco.com or call us on our customer care number at +91 91732 50200 with your queries and/or grievances, and we shall try our best to resolve such queries and/or grievances at the earliest. Kindly note that each query and/or grievance may be handled differently on a case-by-case basis.
GOVERNING LAW AND JURISDICTION
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Surat.
FEEDBACK AND COMMENTS
Any opinions left on the website by Company customers are screened and moderated by Company. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out-of-context commentary, etc.), the company reserves the right to refuse or modify it.
BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Privacy Policy
Last updated: 10th June, 2026
We value the trust you place in www.3csandco.com. We insist on the privacy policy we have regarding customer privacy information and secured transactions.
What Do We Use Your Data For? Email Marketing & Teleselling
When you provide us with your email address and mobile number, we use this information to send you personalized offers and product recommendations.
Our marketing efforts are tailored based on:
Your previous orders
Your browsing history
Your interests
Why Do We Use Your Data?
We collect your personal information to:
Provide the services you’ve requested
Troubleshoot any issues
Collect fees owed (if applicable)
Measure your interest in our products and services
Inform you about special online and offline offers
Customize your experience on our platform
Provide you with location-based personalization
We track your IP address to better personalize your experience based on your location.
We also analyze demographic and profile data to improve our offerings and website experience.
Third-Party Disclosure
We may share your personally identifiable information with third-party services, such as:
Name, email, mobile number
Device information, location, and network carrier as you access and use our services.
Links to Other Websites
Our website may contain links to third-party websites.
Important: Once you leave our site, we don’t control these external sites.
We are not responsible for the privacy practices or protection of any information you provide on those sites.
Always review the privacy policies of other websites before sharing personal information.
Fraudulent Transactions
TrueEarth Jewels Pvt. Ltd. (3C’s & Co.) reserves the right to:
Recover the cost of goods, collection charges, and lawyers’ fees from anyone who uses our site fraudulently.
Take legal action against individuals committing fraudulent activities or violating our Terms & Conditions.
All disputes are subject to Surat (India) jurisdiction.
Changes to Privacy Policy
We reserve the right to modify these policies at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.